Safe City Announces Official E-Challan SMS Number
The Safe City Authority has officially announced that all verified e-challan SMS notifications will now be sent exclusively from the number 9915, aiming to eliminate public confusion and reduce the risk of fraud.
According to a spokesperson for the Safe City Authority, citizens should treat any traffic violation message received from a number other than 9915 as unauthentic. The clarification comes amid increasing reports of fake messages circulating under the guise of traffic fines.
Previously, e-challan notifications were sent from the government short code 8070. However, the system has now been updated, and 9915 is the sole official number authorized for Safe City e-challan communication.
The authority emphasized that it does not use any other mobile number, short code, or messaging platform for issuing traffic violation alerts. Any SMS claiming to be an e-challan that originates from a different number should be ignored and reported.
Officials stated that the move is part of broader efforts to improve transparency, streamline communication, and protect citizens from scams. Fake challan messages often include misleading payment instructions or suspicious links, which can result in financial loss or data theft.
With the introduction of a single verified number, motorists can now easily distinguish between legitimate and fraudulent messages. The Safe City Authority has advised citizens to always verify details through official channels before making any payment.
The spokesperson also reminded the public that genuine e-challan messages typically include specific information such as the vehicle registration number, violation type, date, time, and instructions for checking or paying the fine through authorized platforms.
Authorities encouraged citizens to remain vigilant and avoid clicking on unknown links or sharing personal information in response to suspicious messages. Any suspected scam SMS should be reported to the relevant helplines or cybercrime units.
The Safe City Authority continues to expand its digital traffic enforcement system, which relies on automated surveillance, cameras, and data integration to improve road safety and compliance with traffic laws.
Officials say public awareness plays a critical role in the success of these systems. By clearly communicating the official SMS number, the authority hopes to build trust and ensure citizens receive accurate information regarding traffic violations.
Motorists are advised to save the number 9915 on their phones to easily recognize official Safe City notifications in the future. The authority reiterated that no penalties should be paid unless the message has been verified through official sources.
The announcement serves as a reminder that digital convenience must be paired with caution, especially as online scams continue to evolve.