The federal government has announced the establishment of three new Asan Khidmat Markaz aimed at improving public service delivery in remote and underserved regions of Gilgit-Baltistan and Azad Jammu and Kashmir.

The initiative is designed to bring multiple government services under one roof, allowing citizens to access essential administrative facilities without the need to visit different offices. Officials say the project is part of broader governance reforms focused on efficiency, accessibility, and citizen convenience.

The new service centers will provide a range of public services, including documentation, registration processes, and other administrative support functions. By centralizing services, the government aims to reduce delays, improve transparency, and simplify interactions between citizens and public institutions.

The program reflects ongoing efforts by the federal administration to strengthen service delivery mechanisms in geographically challenging areas, where access to government offices can often be limited due to distance and terrain.

Authorities believe that the establishment of Asan Khidmat Markaz will particularly benefit residents of rural and mountainous regions, where obtaining basic public services often requires long travel times and multiple visits to different departments.

The project is also expected to support digital integration in public services by gradually incorporating technology-based solutions to streamline workflows and reduce paperwork. Officials have highlighted that improving governance efficiency remains a key priority under the current administrative framework.

By expanding citizen service centers to regions such as Gilgit-Baltistan and Azad Jammu and Kashmir, the government aims to promote equal access to essential services across all parts of the country.

The initiative aligns with broader national efforts to modernize public service delivery and ensure that citizens in remote areas receive the same level of administrative support as those in major urban centers.